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Ode à la Rose
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FAQ NYC

While we cannot guarantee an exact minute due to NYC traffic, we offer tight delivery windows. You can choose morning (9 am - 1 pm), afternoon (1 pm - 5 pm), or evening (5 pm - 9 pm) slots during checkout to ensure your gift arrives when it is most convenient.
Yes, we are one of the few NYC florists open and delivering 7 days a week. Orders placed by 12:00 PM on Sunday are eligible for same-day delivery throughout Manhattan, Brooklyn, and Queens.
Absolutely. We make daily deliveries to major hospitals, including NYU Langone, Mount Sinai, Lenox Hill, and New York-Presbyterian. We also deliver to all hotels in Manhattan and the outer boroughs; simply provide the guest's name and room number (if known), or we will leave it with the front desk concierge.
Yes. For doorman buildings, we hand-deliver the arrangement to the concierge and ensure it is logged for the recipient. For walk-ups or brownstones without a doorman, we will contact the recipient to ensure they are home to receive the flowers personally. We never leave flowers unattended on a stoop or in a lobby unless explicitly requested.
Your peace of mind is our priority. Ode à la Rose offers reliable same-day delivery not just in NYC but across other key cities as well.

For those outside these cities, we offer next-day delivery through FedEx. If, however, you find that the quality of the delivered arrangement falls short of your expectations, our refund policy has you covered. Simply contact us within 24 hours of the delivery, and we stand ready to replace the bouquet.
When ordering with Ode à la Rose in New York City, we offer various convenient payment options to make your flower-buying experience as seamless as possible. We accept all major credit cards, including MasterCard, Visa, American Express, and Discover, ensuring a quick and secure payment process.

For those who find it easier to make online transactions, we also accept payments via PayPal. Our goal is to make the entire process of choosing and paying for your beautiful floral arrangements as effortless as possible.
In the bustling landscape of NYC, it's common for recipients to be away when our couriers arrive.

No worries—our delivery team is trained to identify secure locations where the bouquet can be safely placed until the recipient returns. Should a safe spot not be evident, a second delivery attempt will be made later in the day. With Ode à la Rose, your heartfelt expressions are always handled with utmost care, even when the recipient isn't immediately available.
Our delivery fee is primarily based on the bouquet size you select.

For most floral arrangements, you can expect a delivery charge of around $25. If you choose one of our petite bouquets, ideal for those "just because" moments, the fee is only $15. For grander gestures featuring our largest bouquets or exclusive preserved rose collections, the delivery fee is set at $30.
As a florist in New York City, we offer many fast delivery options such as same day flower delivery to most New York City areas including Manhattan, Brooklyn, Queens. Next-day flower delivery is available to The Bronx and Staten Island and to most cities in New York State. For same day deliveries, we offer three time frame slots: 9:00am to 1:00pm, 1:00pm to 5:00pm and 5:00pm to 9:00pm. We’ll send you a photo of your arrangement as soon as it leaves our studio to notify you that the flowers en route!
As a modern florist in NYC, the cost of flowers has gone up for the same reasons everyone is paying more for just about everything. With regards to flowers, freight costs have skyrocketed with COVID related disruptions. In addition, growers have not planted as much as they did before the coronavirus pandemic because of the uncertainty. This has resulted in low production levels while demand for flowers from local florists has soared especially with the wedding industry recovering after being halted for almost 2 years.
We offer a variety of ways to customize your arrangement at Ode à la Rose. Consider one of the following add-on items: Note or photo: Whether you want to tug at your recipient’s heartstrings or make them laugh, a personalized note or photo is the perfect way to spruce up your arrangement! Upload your choice of message or photo with your order — a simple “I love you,” an inside joke, or a picture of the two of you — and we’ll print and attach it for you. Scented candle: A bouquet makes a charming, fragrant, and practical gift on its own, but you can always add one of our signature scented candles for another sweet-smelling gift! Spa kit: A luxury at-home spa kit is the ideal add-on for comfort and relaxation. Blanket: If you’re sending flowers to an expectant mother or a couple with a new baby, our teddy bear security blanket is an adorable add-on. Sweets: Does your loved one have a sweet tooth? Consider adding a dark chocolate bar or bento box to their arrangement. Vase: Enrich your bouquet’s presentation with a lovely vase. Opt for simple ceramic or glass, or choose a fun texture or pattern!
Our wide selection of flower bouquets makes it easy to order online just the right floral arrangement for any occasion. Our NYC flower shop offers a variety of cheaper flower options for those on a budget, all the way to luxury flowers of 100 roses or peonies, and everything in between. Our affordable flowers never sacrifice quality and are the most popular option. No matter the price range or occasion, our NYC florists have the best options for you to choose from.
The easiest way to send flowers to NYC with Ode à la Rose is to order directly on our website. Our easy online flower ordering system will allow you to add a personal note and upload a photo of your choice, which we'll print out and deliver with your bouquet made with love by one of our artisan florists. We also offer add-ons such as chocolate, macarons, and gift baskets. All our flower bouquets are hand delivered in our branded gift box or bag by our local delivery team so you can send flowers in NYC the same day.

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