General
With proper care, the general rule of thumb is approximately 5-7 days. We include care instructions and flower food for your recipient, and we recommend trimming the stems, keeping the bouquet in fresh water, and enjoying the arrangement out of direct sunlight or vent heating/cooling.
You'll receive an email with a photo of your bouquet as it leaves our studio. This is a quick snapshot to give you peace of mind as your order heads out for delivery. You'll receive a second email from our team notifying you that your bouquet has been delivered!
Our bouquets are hand-designed with raffia and wrapped in kraft paper for a true Parisian experience. Most of our bouquets are then placed in an anti-spill recyclable container filled with water to ensure that they are hydrated during delivery. Your arrangement will arrive in our signature pink gift box - safe and sound for your recipient to enjoy!
This depends on what you'd like to customize! Give us a call or send us an email at [email protected] to learn more.
Please contact our customer service team ([email protected]) as quickly as possible so that your changes can be taken into account before delivery. Please include your order number to help our staff process your request as quickly as possible. Unfortunately, we technically need 24 hours to update order details - however, we'll do everything we can to make changes before delivery!
You have not found the answer to your question ?
Our teams will be happy to help you, do not hesitate to contact us
Contacts
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New York City
21-43 44th Road
Long Island City, NY 11101
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Washington, D.C.
2414 Douglas St NE
Washington, D.C. 20018
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Chicago
2011 W Fulton St
Chicago, IL 60612
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Los Angeles
4817 W Adams Blvd
Los Angeles, CA 90016
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Miami
777 NW 28th St
Miami, FL 33127
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Austin
10603 Metric Boulevard, Unit #208
Austin, TX 78758
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Press / Questions
For any inquiries please contact