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FAQ Austin

In Austin, our delivery charges vary depending on the bouquet size. Most of our arrangements come with a standard delivery fee of $25 For some of our more petite bouquets, there's a fee of $15, while specific larger arrangements carry a $30 delivery charge.
There's no need to worry if the recipient isn't available during delivery. Our packages come with a default signature release, allowing them to be left without needing a direct signature. Our delivery personnel will secure the bouquet at the given address.
Of course, we understand how important timing can be. While we offer same-day delivery across Austin, if you're looking to choose a specific delivery time for your bouquet, please note that while we can't guarantee an exact time, we certainly strive to meet your preferences.

Our next-day deliveries facilitated through FedEx, are scheduled to reach their recipients between 9 a.m. and 7 p.m., with most arriving before 5 p.m. We're always here to make your gifting moments as memorable as possible!
Rest assured, we've got you covered! With our top-notch online tracking system, you can monitor the journey of your floral selections anytime, anywhere. Use the unique order tracking number provided to you. If ever misplaced, enter the email address you used during your purchase to retrieve it. Your blossoms' journey is always just a click away.
When ordering with Ode à la Rose in Austin, we ensure a hassle-free payment experience. We accept major credit cards, including MasterCard, Visa, American Express, and Discover.

Additionally, we gladly accept payments via PayPal for those who prefer online transactions. We aim to make your floral gifting process smooth from selection to payment.
All of our deliveries have an automatic “signature release,” so they can be dropped off without a signature. If the recipient doesn't answer the door, the delivery person will tuck the bouquet somewhere safe at the location.
While we can't guarantee a specific delivery time, we'll do our best to accommodate requests. Our next-day deliveries — via FedEx — will reach recipients between 9 a.m. and 7 p.m., but most deliveries will arrive before 5 p.m.

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