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Ode à la Rose

FAQ NYC

Your peace of mind is our priority. Ode à la Rose offers reliable same-day delivery not just in NYC but across other key cities as well.

For those outside these cities, we offer next-day delivery through FedEx. If, however, you find that the quality of the delivered arrangement falls short of your expectations, our refund policy has you covered. Simply contact us within 24 hours of the delivery, and we stand ready to replace the bouquet.
When ordering with Ode à la Rose in New York City, we offer various convenient payment options to make your flower-buying experience as seamless as possible. We accept all major credit cards, including MasterCard, Visa, American Express, and Discover, ensuring a quick and secure payment process.

For those who find it easier to make online transactions, we also accept payments via PayPal. Our goal is to make the entire process of choosing and paying for your beautiful floral arrangements as effortless as possible.
In the bustling landscape of NYC, it's common for recipients to be away when our couriers arrive.

No worries—our delivery team is trained to identify secure locations where the bouquet can be safely placed until the recipient returns. Should a safe spot not be evident, a second delivery attempt will be made later in the day. With Ode à la Rose, your heartfelt expressions are always handled with utmost care, even when the recipient isn't immediately available.
Our delivery fee is primarily based on the bouquet size you select.

For most floral arrangements, you can expect a delivery charge of around $18. If you choose one of our petite bouquets, ideal for those "just because" moments, the fee is only $8. For grander gestures featuring our larger bouquets or exclusive preserved rose collections, the delivery fee is set at $25. Regardless of your budget, with our arrangements ranging from around $60 to less than $400, there's a bouquet for every sentiment and occasion.
As a florist in New York City, we offer many fast delivery options such as same day flower delivery to most New York City areas including Manhattan, Brooklyn, Queens. Next-day flower delivery is available to The Bronx and Staten Island and to most cities in New York State. For same day deliveries, we offer three time frame slots: 9:00am to 1:00pm, 1:00pm to 5:00pm and 5:00pm to 9:00pm. We’ll send you a photo of your arrangement as soon as it leaves our studio to notify you that the flowers en route!
As a modern florist in NYC, the cost of flowers has gone up for the same reasons everyone is paying more for just about everything. With regards to flowers, freight costs have skyrocketed with COVID related disruptions. In addition, growers have not planted as much as they did before the coronavirus pandemic because of the uncertainty. This has resulted in low production levels while demand for flowers from local florists has soared especially with the wedding industry recovering after being halted for almost 2 years.
We offer a variety of ways to customize your arrangement at Ode à la Rose. Consider one of the following add-on items: Note or photo: Whether you want to tug at your recipient’s heartstrings or make them laugh, a personalized note or photo is the perfect way to spruce up your arrangement! Upload your choice of message or photo with your order — a simple “I love you,” an inside joke, or a picture of the two of you — and we’ll print and attach it for you. Scented candle: A bouquet makes a charming, fragrant, and practical gift on its own, but you can always add one of our signature scented candles for another sweet-smelling gift! Spa kit: A luxury at-home spa kit is the ideal add-on for comfort and relaxation. Blanket: If you’re sending flowers to an expectant mother or a couple with a new baby, our teddy bear security blanket is an adorable add-on. Sweets: Does your loved one have a sweet tooth? Consider adding a dark chocolate bar or bento box to their arrangement. Vase: Enrich your bouquet’s presentation with a lovely vase. Opt for simple ceramic or glass, or choose a fun texture or pattern!
Our wide selection of flower bouquets makes it easy to order online just the right floral arrangement for any occasion. Our NYC flower shop offers a variety of cheaper flower options for those on a budget, all the way to luxury flowers of 100 roses or peonies, and everything in between. Our affordable flowers never sacrifice quality and are the most popular option. No matter the price range or occasion, our NYC florists have the best options for you to choose from.
The easiest way to send flowers to NYC with Ode à la Rose is to order directly on our website. Our easy online flower ordering system will allow you to add a personal note and upload a photo of your choice, which we'll print out and deliver with your bouquet made with love by one of our artisan florists. We also offer add-ons such as chocolate, macarons, and gift baskets. All our flower bouquets are hand delivered in our branded gift box or bag by our local delivery team so you can send flowers in NYC the same day.

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Frequently Asked Questions

Our standard delivery fee is $18. For some of our smaller bouquets, this fee is only $8, while a select number of our largest bouquets have a $25 delivery fee. You can view the delivery charge for your recipient's address at checkout. 

You can send flowers to anyone in the United States. Sending flowers to another state is easy with Ode. Search your recipient's zip code to discover when we can deliver your gift. Select delivery zones are available for same-day delivery, so your loved ones can receive their bouquet the day you order it.

In New York City, Chicago, Los Angeles, Miami, Austin, and Washington DC - we deliver Monday through Friday. In NYC and Chicago, Saturday delivery is also available. 

For nationwide delivery anywhere outside of these cities, we deliver Tuesday through Friday. 

Nope! When we started out, we focused on rose bouquets and offered only premium rose arrangements. As we grew and developed a loyal client base, we wanted to expand our offerings and switch things up. Now we offer amazing seasonal flowers like peonies, tulips and ranunculus, as well as bouquets with an assorted arrangement of blooms. We'll always keep our dear collection of classic rose bouquets, but we're always looking for new ways to please our flower-lovers

All of our bouquets are prepared in our local workshops in NYC, Chicago, LA, Austin, Miami, or Washington DC by our specially trained florists. Each of our florists have mastered the French method of rounded, hand-tied bouquets. You'll find your design finished with a natural raffia tie - we recommend leaving this in tact so your bouquet holds its shape!

No, but vases are available to add on with your order at checkout! Some of our arrangements do come with a vase included like our petite rose bouquets in the small jar, and our grand rose bouquets. In these cases, we clearly state that the vase is included in the product description. If you see a vase available to add, that means the vase is not included. All of our arrangements do come in water - we use a water-filled recyclable container nestled in your gift box so stems stay hydrated

Absolutely - the note is one of the most important parts! After you have selected your favorite bouquet, you will be given the opportunity to write a few words on our specially designed Ode à la Rose cards. You can also choose to upload a favorite photograph, which we will print out on glossy paper and include with your note.

All our bouquets automatically have a "signature release," which means that our bouquets can be dropped off without requiring a signature. In most cases, the delivery driver will knock or ring the bell, and if there is no answer we will leave the product somewhere safe at the delivery location. Please be sure to include your recipient's phone number in your order so that we may contact them with any questions during delivery (but don't worry, we won't call in advance and ruin the surprise!).

Please contact our customer service team ([email protected]) as quickly as possible so that your changes can be taken into account before delivery. Please include your order number to help our staff process your request as quickly as possible. Unfortunately, we technically need 24 hours to update order details - however, we'll do everything we can to make changes before delivery!

This depends on what you'd like to customize! Give us a call or send us an email at [email protected] to learn more.

Our bouquets are hand-designed with raffia and wrapped in kraft paper for a true Parisian experience. Most of our bouquets are then placed in an anti-spill recyclable container filled with water to ensure that they are hydrated during delivery. Your arrangement will arrive in our signature pink gift box - safe and sound for your recipient to enjoy!

You'll receive an email with a photo of your bouquet as it leaves our studio. This is a quick snapshot to give you peace of mind as your order heads out for delivery. You'll receive a second email from our team notifying you that your bouquet has been delivered!

Our lead designers create seasonal arrangements each month using the most beautiful flowers currently in bloom. We follow the same recipe as shown in our online photographs, and local designers will make thoughtful substitutions if any varieties are out of stock.