Skip to main content
Ode à la Rose

FAQ Los Angeles

When you entrust your floral needs to Ode à la Rose, you can be confident that your bouquet is in excellent hands. We offer reliable same-day delivery in key cities, including Los Angeles, ensuring your flowers arrive pristine. For our valued customers outside these core areas, we provide next-day delivery through FedEx to maintain the same level of care and quality.

Your satisfaction is our priority. If your floral arrangement doesn't meet your standards, our refund policy is in place to assist you. We are committed to replacing the arrangement if the flowers arrive on time but don’t meet your expectations. Simply contact us within 24 hours of the delivery.
When you choose Ode à la Rose in Los Angeles, you choose an elegant floral experience and a hassle-free payment process. We gladly accept all major credit cards, including MasterCard, Visa, American Express, and Discover.

For those who prefer digital transaction platforms, we're also delighted to offer PayPal as an additional payment option. We strive to make every step, from selecting your perfect bouquet to completing your purchase, as smooth as possible.
In the City of Angels, Ode à la Rose offers a variety of delivery options that accommodate every budget and sentiment. The size and grandeur of your chosen arrangement mainly influence the delivery fee.

You can expect a standard delivery fee of $18 for most of our bouquets. If you're in the mood for a smaller gesture and choose one of our petite bouquets eligible for same-day delivery within LA, the delivery cost is a modest $8. For those who wish to make a statement with our lavish larger arrangements or the premium preserved rose collections, a delivery fee of $25 applies.

You have not found the answer to your question ?

Our teams will be happy to help you, do not hesitate to contact us

Contact us

Contacts

Frequently Asked Questions

Our standard delivery fee is $18. For some of our smaller bouquets, this fee is only $8, while a select number of our largest bouquets have a $25 delivery fee. You can view the delivery charge for your recipient's address at checkout. 

You can send flowers to anyone in the United States. Sending flowers to another state is easy with Ode. Search your recipient's zip code to discover when we can deliver your gift. Select delivery zones are available for same-day delivery, so your loved ones can receive their bouquet the day you order it.

In New York City, Chicago, Los Angeles, Miami, Austin, and Washington DC - we deliver Monday through Friday. In NYC and Chicago, Saturday delivery is also available. 

For nationwide delivery anywhere outside of these cities, we deliver Tuesday through Friday. 

Nope! When we started out, we focused on rose bouquets and offered only premium rose arrangements. As we grew and developed a loyal client base, we wanted to expand our offerings and switch things up. Now we offer amazing seasonal flowers like peonies, tulips and ranunculus, as well as bouquets with an assorted arrangement of blooms. We'll always keep our dear collection of classic rose bouquets, but we're always looking for new ways to please our flower-lovers

All of our bouquets are prepared in our local workshops in NYC, Chicago, LA, Austin, Miami, or Washington DC by our specially trained florists. Each of our florists have mastered the French method of rounded, hand-tied bouquets. You'll find your design finished with a natural raffia tie - we recommend leaving this in tact so your bouquet holds its shape!

No, but vases are available to add on with your order at checkout! Some of our arrangements do come with a vase included like our petite rose bouquets in the small jar, and our grand rose bouquets. In these cases, we clearly state that the vase is included in the product description. If you see a vase available to add, that means the vase is not included. All of our arrangements do come in water - we use a water-filled recyclable container nestled in your gift box so stems stay hydrated

Absolutely - the note is one of the most important parts! After you have selected your favorite bouquet, you will be given the opportunity to write a few words on our specially designed Ode à la Rose cards. You can also choose to upload a favorite photograph, which we will print out on glossy paper and include with your note.

All our bouquets automatically have a "signature release," which means that our bouquets can be dropped off without requiring a signature. In most cases, the delivery driver will knock or ring the bell, and if there is no answer we will leave the product somewhere safe at the delivery location. Please be sure to include your recipient's phone number in your order so that we may contact them with any questions during delivery (but don't worry, we won't call in advance and ruin the surprise!).

Please contact our customer service team ([email protected]) as quickly as possible so that your changes can be taken into account before delivery. Please include your order number to help our staff process your request as quickly as possible. Unfortunately, we technically need 24 hours to update order details - however, we'll do everything we can to make changes before delivery!

This depends on what you'd like to customize! Give us a call or send us an email at [email protected] to learn more.

Our bouquets are hand-designed with raffia and wrapped in kraft paper for a true Parisian experience. Most of our bouquets are then placed in an anti-spill recyclable container filled with water to ensure that they are hydrated during delivery. Your arrangement will arrive in our signature pink gift box - safe and sound for your recipient to enjoy!

You'll receive an email with a photo of your bouquet as it leaves our studio. This is a quick snapshot to give you peace of mind as your order heads out for delivery. You'll receive a second email from our team notifying you that your bouquet has been delivered!

Our lead designers create seasonal arrangements each month using the most beautiful flowers currently in bloom. We follow the same recipe as shown in our online photographs, and local designers will make thoughtful substitutions if any varieties are out of stock.